Don's Auto

About Us

 
Welcome to Don's Auto, proudly providing expert auto and light truck repair, and maintenance services to customers of the Lackawanna area. 
We begin by offering a host of FREE services, including on-line auto maintenance schedules for your car or light truck, followed up with friendly reminders that let you know when your car is due for service. It has never been easier or more convenient to keep your car or truck in top shape.
We also take the time to explain every job, and always provide you with an estimate in advance. You can be assured that our technicians have been trained to repair your vehicle - old and new alike - the very first time. And we always use the right parts for your vehicle.
Our friendly staff invites you to schedule an appointment for your next scheduled maintenance or repair. We are a full service shop and can handle both your basic requirements and your ultimate performance needs. From batteries, to brakes, to tune-ups — let us make sure your vehicle is reliable and safe.
Proud Sponsors: Golf 4 Charleen http://golf4charleen.com/ www.brakeforbreast.com

Photos

Customer Review



  Terry Jenkins, 08/20/2020

Great people, Iworked with Chris he was very accommodating. I live in the Elmwood village but Dons will be my choice for my auto needs.

  Roger Pigeon, 06/18/2020

Don's auto has a fantastic staff.

  Joe Dey, 05/14/2020

Took my f-150 there had a noise coming from front end... they took care of it right away... and when the noise came back 2 days later they were relentless on trying to find the problem before giving the truck back. I appreciate the time and relentlessness to make sure they fixed the problem and made sure I was happy! Thank you team at Dons!!!

  Dan Robinson, 05/14/2020

5 Stars

  Steve Jr. Jones, 04/23/2020

Exceptional service and knowledge.

  Steve Jr. Jones, 04/10/2020

The guys at Dons are incredible at problem solving. If your vehicle has a noise that is not familiar get it looked at. They will find and fix the issue.

  Steve Jr. Jones, 04/02/2020

I needed new tires quickly for an older truck. Dons went out of their way to accommodate. They did an excellent job on the installation and balance.

  Steve Jr. Jones, 03/26/2020

Excellent service and customer communication.

  Rory / Chrissy Smith, 03/12/2020

It's so nice to bring my car to a place that is clearly family owned and operated, where the guys all know my name and greet me like I am an old family friend whenever I come in. They are always busy but I still get my car in and out pretty quickly.

  David / Janet Baranska, 12/12/2019

Very reliable, honest and great customer service!!

  Maryjane Flagg, 07/25/2019

Guys always take good care of me. Have been going to Don's forever......part of the family practically!! :)

  Brenda Kaufmann, 07/11/2019

Trustworthy

  John Litwin, 06/20/2019

Great people to do business with.

  George / Emma Melohusky, 05/03/2019

As always A1 service which keeps me coming back.

  Rosa Estevez, 02/07/2019

AlwAys great!

  Ann Marie Pellien, 01/21/2019

Excellent local shop that always does the best to do the work quickly and at the least cost.

  Melissa Maskal, 01/17/2019

I go for my oil change in my vehicles, can always get me in quick. And before they do any other work they call and ask. Recently got my muffler pipe fixed got in with in a day and it was fixed within a hour and a half

  Mike / Betty Grys, 01/02/2019

We always get outstanding service at Dons Auto

  Mike / Lisa Galanti, 12/27/2018

Awesome place to bring your vehicle to get fixed right the first time!

  Mike / Erin Partridge, 12/20/2018

Awesome service and very accommodating!

  John Litwin, 12/13/2018

EXCELLENT

  Rosa Estevez, 12/06/2018

Very good! I like going to dons auto they are very nice and accommodating too. There service is provided with excellence.

  Sam Cugalj, 12/06/2018

you got it down pat..............

  Ann Marie Pellien, 11/30/2018

Been using them for years and always do a great job at reasonable price. They never try to sell me anything I don?t need. Super trustworthy!

  Josh / Jana Daly, 11/30/2018

They take care of us and look out for our best interest.

  Christina Hartz, 09/27/2018

Always explain everything, very friendly.

  Fred / Marie Distefano, 09/13/2018

We have been customers of Don't Auto for 30 plus years and Chris, Brian and all the guys always treat us right. They do a great job, give us honest and solid automotive advice and are there when we need them. We wouldn't take our vehicles anywhere else.

  Brenda Kaufmann, 08/09/2018

Honest, courteous, fair

  John Litwin, 08/02/2018

great people to do business with very friendly and profesional.

  Nicole Abruzzino, 07/20/2018

Always good service. Been going to Don?s Auto for over 20 years. Love them.

  Cathie Haas, 06/28/2018

Fast, very friendly, reasonable!

  Michael / Andrea Connors, 06/21/2018

consistently the best

  Barb / Jose Owens / Santana, 06/14/2018

Very professional and courteous. Everyone is always very helpful. Great experience.

  George / Emma Melohusky, 06/07/2018

As always excellent service and fair prices.

  Michelle / Paul Matuszak, 05/17/2018

We have been coming to Don's for at least 30 years! They are very friendly and honest and always get us in right away. We have never once taken our car anywhere else. Thank you Don's Auto! Michelle Matuszak

  Bruce / Colleen Schnell, 04/19/2018

Don's Auto has always given me the best options available. I fell comfortable with their advice, and have always been very satisfied with all of the service performed on my vehicles. I will continue to trust Don's Auto with servicing my car.

  Sarah Weaver, 03/29/2018

Always a pleasure going here. I won?t take my car to any other mechanic. Fair pricing, honestly the best pricing I?ve ever had and for quality service! Very friendly and time efficient as well. Definitely recommend

  Mike Wright, 02/02/2018

Always honest and only does work required.

  Peggy Fanning, 01/18/2018

Don's Auto looked at our vehicle To determine the problem without an appointment. In one day our problem was solved. Couldn't ask for better service.

  Michael Eagan, 12/28/2017

For years, Chris and his staff have serviced my vehicles. Professional, HONEST, and always forthright. I have and do trust my children's vehicles to Chris and will soon introduce my grandson to them. I travel 40+ mikes to have them take care of me. Do not hesitate calling for help. Michael C. Eagan

  John Litwin, 12/21/2017

GREAT SERVICE,GREAT STAFF, MERRY CHRISTMAS

  Rob / Linda Tender, 11/27/2017

Don's Auto has always there when we needed them with good estimates, reasonable wait for an appointment and friendly service.

  Andrew Mammoser, 11/13/2017

Perfect as always

  George / Emma Melohusky, 11/02/2017

Great,fast dependable service.

  Jean Stone, 10/05/2017

Always great and dependable work. Honest and up front on needed work.

  John Litwin, 09/14/2017

a1 service

  Russ Dailey, 08/10/2017

The guys at Don's Auto are very knowledgeable, professional, and courteous. They always explain exactly what is wrong with my car, and what it will take to fix it. The prices are always reasonable as well. I never get the feeling that they are trying to empty my wallet like the big chain garages such as Pep Boys or Firestone do. They are locally owned and operated, and are a great alternative to the money hungry corporate repair chains. It's local for me from now on. Thanks Don's Auto!

  Mike / Betty Grys, 07/28/2017

Always satisfactory service

  Amy Lathrop, 07/06/2017

Excellent as always.

  George / Emma Melohusky, 06/29/2017

As always the same great service.

  Michael / Andrea Connors, 06/22/2017

always thorough, professional and polite - a joy to deal with

  John Litwin, 05/25/2017

A-1 4SURE

  Mary Schnorr, 05/11/2017

Always five star service! Chris works with my very frequent schedule changes (I am in healthcare) and gets me in within two or three days of my initial call. All of the guys are pleasant and friendly. Chris presents a clear estimate and discusses priorities in a no pressure manner. I am a patron for life! My ten year old vehicle runs like new, every time.

  Andrew Mammoser, 04/17/2017

Awesome as always

  Lealah Afif, 03/16/2017

Awesome guys at Don' s auto ! Always get my oil change and inspections there.

  George / Emma Melohusky, 02/23/2017

Quick and efficient work. Good job. Thank you. George M.

  Carol Lorenzo, 01/31/2017

Excellent service

  Andrew Mammoser, 01/16/2017

Truck Runs Great.

  Stacy Grzybowski, 01/14/2017

I really like the website, good info for making replace/repair decisions on my older cars.

  Michelle / Paul Matuszak, 01/07/2017

We LOVE Don's Auto. My whole family only brings our cars to them. My Daughter moved to cheektowaga and still drives out here for service. They are honest and always there for you. I don't know what we would do without them!

  Maryjane Flagg, 11/03/2016

You guys are always the greatest.....have been for a very long time!!

  Michael / Andrea Connors, 10/20/2016

always professional and thorough.

  Fred / Sue Marrano, 09/29/2016

great job as always

  Mike Wright, 09/15/2016

Honest and fair. The best you can ask for!

  Peggy Fanning, 08/11/2016

Had my air conditioner blower assembly replaced . It's a very labor intensive job, but they did it all as quickly as possible, and managed to save me a lot of money because of the warranty. Another great job by Chris & his crew.

  Greg Orlikowski, 08/11/2016

Definetly a 5 star auto service!

  Mary Cook, 08/03/2016

honest - reliable

  Marie Rak, 07/28/2016

Can always count on getting top quality service.

  Peggy Fanning, 07/14/2016

Outstanding service !!!

  Ginny Eagan, 07/14/2016

Easy to get convenient appointment, little or no waiting and the work gets done quickly~!

  Peggy Fanning, 07/07/2016

As always, Chris & crew gave us outstanding service And got the job done as quickly as possible. We wouldn't go anywhere else.

  Peggy Fanning, 06/30/2016

Our problem with the jeep was resolved in one day. The entire brake system was fixed and although it was a little expensive, it was worth it.

  Mike Wright, 06/12/2016

Don's Auto can always be trusted to give honest evaluations and not perform un-needed work. If they do make a mistake it is quickly taken care of without a hassle.

  Peggy Fanning, 06/09/2016

Don's Auto took us in at the last minute and performed superior work & the most courteous service. I would recommend them to anyone in need of car repairs.

  Andrew Mammoser, 05/12/2016

Nice people. Great service. Good prices.

  John Pacholczak, 05/10/2016

Have been doing business with Don's Auto since they opened. Have always trusted their expertise.

  Mary Chiaravalloti, 04/28/2016

Chris worked within my budget. Thanks for your honesty and hard work.

  Peggy Fanning, 03/24/2016

Chris and his crew have always given us outstanding ,honest service for many years. Whenever we've had a problem, they try to fit us in as soon as possible. We will continue to utilize their service for every car we own. Courteous service is their specialty.

  John Delmonte, 03/17/2016

Work always completed as promised

  Ginny Eagan, 03/17/2016

Fast, convenient and friendly!

  Andrew Mammoser, 02/22/2016

I am very satisfied. Job cost less than I expected. Staff was friendly. Coffee was good.

  Peggy Fanning, 02/18/2016

Police pulled me over because of an expired inspection sticker. Took it over to Don's Auto for inspection & oil change. They took me right away & finished the same day. We've been going there for years, and have always received friendly, outstanding reliable service.

  Ralph III / Kathy Galanti, 02/12/2016

As always, excellent service on an unscheduled stop!

  Fr. Art Mattulke, 02/04/2016

Don's auto is such a great place for my auto needs. I know that I can trust them with my vehicle, that they will do excellent work in an efficient manner with complete confidence that I am being treated fairly and professionally! Having very little personal knowledge when it comes to automotive care and repair so I am so pleased to have a place in Don's auto where I know that I will have the right work done that is needed and not be worried about having unncessary work or charges.

  Marie Rak, 01/22/2016

I've serviced my car at Don's Auto for years, I wouldn't think of going anywhere else.

Services

Our teams of highly trained and certified technicians are here to serve you. From oil changes to complex computer diagnostics, our staff is here to do what it takes to maintain your car. We are also certified to maintain new car warranties, so you can rely on us to be your one-stop service center.
Our certifications include:
  • Brakes
  • DIAGNOSTIC REPAIR
  • ENGINE & TRANSMISSION REPAIR
  • Electrical systems
  • Engine Service and Repair
  • Exhaust/System
  • HEATING & AIR CONDITIONING
  • HONOR MOST AFTERMARKET WARRANTY'S
  • NYS INSPECTION
  • Oil, Lube, Filter
  • Radiator
  • Smog/Emissions
  • Suspension
  • TIRE REPAIR & SALES
  • TOWING & LIGHT SERVICE
  • Tune-Ups
  • VEHICLE MAINT. SERVICE
  • Wheel Alignment

Location & Hours

1440 Electric Ave
Lackawanna, NY 14218



Mon 8:00am - 6:00pm
Tue 8:00am - 6:00pm
Wed 8:00am - 6:00pm
Thu 8:00am - 6:00pm
Fri 8:00am - 6:00pm
Sat Closed
Sun Closed

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